Privacy notice

Last updated: 15 October 2026

Who we are

KD Coastline Cleaning Services Ltd is responsible for personal information you provide when enquiring about or using our services.

Enquiries and cleaning arrangements

We use your name, contact details, property location and cleaning requirements to respond to enquiries, provide quotes and arrange agreed services. Our lawful basis is taking steps at your request before a contract and performing a contract. We may keep necessary records to meet legal obligations and handle disputes on the basis of legitimate interests where appropriate.

Recipients and retention

Information may be handled by service providers supporting our communications and website, and by people who need it to arrange your service. We do not use an enquiry as permission to send marketing. We keep information only as long as needed for its purpose, legal obligations and resolving disputes.

Your rights

Depending on the circumstances, you can request access, correction, erasure, restriction or portability of your information and object to certain uses. Where processing relies on consent, you can withdraw it. Contact us using the details below to exercise your rights or raise a data protection complaint. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint/.

Data protection complaints

You can raise a data protection complaint by email, telephone or post using the contact details below. We will acknowledge it within 30 days of receipt, take appropriate steps to investigate without undue delay, keep you informed and explain the outcome without undue delay. You can also complain to the Information Commissioner’s Office.

Automated decisions and international transfers

We do not use this enquiry process to make solely automated decisions with legal or similarly significant effects. Contact us for details of the service providers processing your information and any applicable international-transfer safeguards.